MANAGEMENT INTELLIGENCE
PRESS RELEASE
November 9, 2010.
EMPLOYERS IN CRISIS – LEARN FROM THE CHILEAN MINERS RESCUE.
Employers could learn a great deal from the ordeal and rescue of the trapped Chilean miners, says Bridget Biggar, of “management engineering” organisation Management Intelligence www.miconsulting.co.uk .
“One of the most high-profile people crises of 2010 was turned into one of the biggest successes of 2010 – and if organisations currently going through the stress of recession adopted the lessons learnt from that ordeal and rescue, then businesses in trouble could actually find themselves in upturn,” said Bridget.
Management Intelligence helps managers and employees understand their behaviour in everyday situations and when under stress, and “engineers” management teams for optimum performance. Bridget says that both the way the trapped miners managed their situation and how the Chilean authorities supported families and rescuers is a tremendous lesson for business.
“The trapped miners elected people to be put in charge of food, spirituality and physical well-being by looking at each person’s strengths and choosing the person with the right skills to lead in each of those areas - and then they followed each other so that they were disciplined and so enhanced their resilience,” said Bridget.
“In business, we want to follow people who we believe in, we want to follow people who we see with certain strengths, people who make us feel good, feel optimistic.
“If we look at organisations that are doing great work in the world, staff really want to work for them, particularly Generation Y.
“People want to work for a manager and work with colleagues who are constantly looking for what they do best and making sure that they are putting those strengths to work, and that’s what happened down in that mine.
“The world’s bosses can also learn from the President of Chile; he did it for political capital, of course, but he was there holding hands, literally, with the families; he garnered the world’s press, got the best rescue teams from around the world.
“The message to bosses is ‘be there, say the right things, and really mean it’. A billion people got behind those Chilean miners and their rescuers – that can work for business in crisis too.”
Ends
Further information:
Iain Macauley
+44 (0)7788 978800
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